Relationships · Skills
Conflict Resolution Worksheet
From positions to needs to options both sides can hold
Most conflicts are not about the surface topic. Slow down enough to find what each side actually needs underneath.
The conflict — in one sentence each side could agree on
My position (what I am asking for)
Their position (what they are asking for)
The need underneath MY position
The need underneath THEIR position
Where the needs actually overlap
Three possible options that could meet both sets of needs
The option I will propose, and how I will open the conversation